{
  "shipping": {
    "title": "Shipping Policy",
    "summary": "Standard delivery is $25, or free on orders of $100 or more after discounts. Express delivery is $25. Allow 24 to 48 hours for processing and about 5 to 7 days for delivery.",
    "content": "Shipping and Delivery Last updated 9 September 2026. DELIVERY & SHIPPING INFORMATION We are glad to bring our customers exceptional value and service. OUR CURRENT SHIPPING TIMES Delivery time varies by location. United States 5-7 days * (This doesn’t include our 24-48 hour order handling & processing time) OUR SHIPPING PARTNERS TRACKING INFORMATION You will receive an email with a tracking number once your order is shipped. For logistical reasons, items in the same purchase may be sent in separate packages. If you have any other questions, please contact us and we will do our best to assist. Delivery charges Standard delivery is free for orders of $100 or more after discounts and $25 below that threshold. You can select Express Delivery for $25, including on orders above $100. The published delivery estimate is 5 to 7 days after 24 to 48 hours of processing; no separate express arrival date is guaranteed.",
    "url": "https://stemlearning.store/shipping/"
  },
  "returns": {
    "title": "Returns Policy",
    "summary": "Change-of-mind returns within 15 days of purchase require original packaging and proof of purchase. A $39 deduction applies per order; original delivery charges are excluded and return postage is paid by the buyer. Eligible cancellations carry a 12.5% processing fee. This does not limit rights that cannot be excluded under applicable law.",
    "content": "Refunds and Returns Last updated 9 September 2026. Refunds & Returns Policy Thank you for shopping on our website - if you are not 100% satisfied with your purchase, we're here to help. OVERVIEW We accept returns and will bear all responsibility of return postal charges if our product has arrived damaged or got misplaced at delivery. Simply get in touch with us with your order number and we shall issue you a refund after certain mandatory checks with 24-48 hours. We may ask you to send additional information about the condition the order arrived in when you contact. We would appreciate your cooperation in such matters. We do not, however, accept free returns if you change your mind about the purchase. Please appreciate that our products are generally oversized items with high shipping costs and we hope you make an informed purchase after reading reviews on our website and other E-commerce sites that we sell on. In case you do not like the product or have a change of heart, you would be responsible for sending the product back to us using a tracked shipping service. Please reach out to us at the email address below, quoting your Order number and the tracking details and we will ensure your refund is processed in 24-48 hours. Customer Support Customer Support is available 24/7 at theteam@customersupport.care We do our very best to respond to support emails within 24 hours. Order Cancellation All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours as most orders are shipped within 24 hours of ordering A 12.5% service and processing fee applies on all cancellations. Once the packaging and shipping process has started, it can no longer be cancelled (please refer to the Returns Policy below) Returns Policy Our products can be returned within 15 days of the original purchase of the product. A non-refundable dollar amount of $39 per order ( which covers the initial product packing & handling fee ) is applicable and items must be shipped back to the original warehouse your package was sent from ( at the cost of the purchaser ) if the purchaser is returning for the following reasons: Better price found Changed mind Doesn't fit No longer needed Ordered wrong item Your refund will be processed 24-48 hours after receipt of the returned item Refunds may be held in credit against your account for future purchases if requested or directly refunded via the original mode of payment (ie your credit card or Paypal account) You can return your product anytime within 15 days for an exchange or refund ( not including the product handling & shipping fee ) subject to the following conditions. To be eligible for a return, please ensure: The product was purchased within the last 15 days. The product is in its original packaging. You have the receipt, order confirmation or proof of purchase from this website We are unable to accept returns of purchases made from third-party retailers. Products that do not meet these criteria will not be considered for return. START THE RETURN PROCESS Damaged Items If you receive a damaged product, please notify us immediately. Damaged items, products with missing parts will be quickly addressed by our customer service team. Incorrect Item Sent If you receive an incorrect product that is different from what you ordered, please notify us immediately. Incorrectly sent items will be quickly addressed by our customer service team. Order Not Received If you do not receive your order, please notify us immediately. unreceived orders will be quickly addressed by our customer service team. Contact Us If you have any questions about our returns and refunds policy, please contact us at: theteam@customersupport.care These commercial return and cancellation conditions do not limit rights that cannot be excluded under applicable law. Contact us about damaged, incorrect or undelivered goods.",
    "url": "https://stemlearning.store/refunds-and-returns/"
  },
  "privacy": {
    "title": "Privacy Policy",
    "summary": "How STEM Learning Company collects, uses, shares and protects your personal data, including cookies and analytics.",
    "content": "Privacy Policy Last updated 9 September 2026. Who we are STEM Learning Company operates stemlearning.store. Our legal entity is Caruso Consulting Co Ltd. Contact theteam@customersupport.care with privacy questions or requests. Information used for orders and support When you check out or contact us, we collect the information you provide, including your name, contact details, delivery address, order details and message. We use it to process and deliver orders, provide support, send order updates and maintain business records. Payments and service providers Stripe and PayPal process payments under their own privacy policies. Our payment flow sends order and contact information needed to complete the transaction to your chosen provider. We do not receive your full card details. We share information needed for delivery with fulfilment and shipping providers, and use hosting, email and order-management services to operate the shop. These providers may process information outside the United States. Browser storage and analytics Your basket is saved in your browser. Google Analytics loads only after you accept analytics cookies. You can change your choice using Cookie settings in the footer. See our Cookie Policy . Embedded content Videos, support tools and other embedded services can receive information such as your IP address and browser details when loaded. Their own privacy policies apply. Retention and requests We retain order and support records as needed to fulfil orders, handle queries and meet applicable record-keeping obligations. You may request access to, correction of or deletion of your personal information by contacting us. We may need to verify your identity and retain information required for legal, accounting or security purposes. Children Our products are intended for children to use with appropriate adult supervision. Purchases and support enquiries should be made by an adult. Please contact us if you believe a child has provided personal information without appropriate permission.",
    "url": "https://stemlearning.store/privacy-policy/"
  },
  "terms": {
    "title": "Terms & Conditions",
    "summary": "The terms that apply when you use the website and buy from STEM Learning Company.",
    "content": "Terms and Conditions Last updated 9 September 2026. Terms & Conditions We provide services to you subject to the notices, terms, and conditions set forth in this agreement. Besides, you will obey the rules, guidelines, policies, terms, and conditions applicable to such services before you use them. We reserve the right to change this site and these terms and conditions at any time. Before proceeding, please read this agreement because accessing, browsing, or otherwise using the Site indicates your agreement to all the terms and conditions in this agreement. You shall not upload, distribute, or otherwise publish through this Site any Content, information, or other material that (a) includes any bugs, viruses, worms, trap doors, Trojan horses, or other harmful code or properties; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, discriminatory, or could give rise to any civil or criminal liability under the laws of the U.S. or the laws of any other country that may apply; or (c) violates or infringes upon the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person. The owners of this website may give you an account identification and password to enable you to access and use certain portions of this Site. Each time you use a password or identification, you are deemed to be authorized to access and use the Site in a manner consistent with the terms and conditions of this agreement, and The owners of this website has no obligation to investigate the source of any such access or use of the Site. By accepting these Terms of Use through your use of the Site, you certify that you are 18 years of age or older. If you are under 18 years old please use this Site only under the supervision of a parent or legal guardian. Subject to the terms and conditions of this agreement, hereby grants you a limited, revocable, non-transferable, and non-exclusive license to access and use the Site by displaying it on your Internet browser only for the purpose of shopping and not for any commercial use or use on behalf of any third party, except as explicitly permitted by The owners of this website in advance. Any violation of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you. Unless explicitly permitted by our company in advance, all materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Site (collectively, the “Contents”) are intended solely for personal, non-commercial use. You may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business. We reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if we believe that customer conduct violates applicable laws or is harmful to our interests. You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, or otherwise exploit this Site or any portion of it unless expressly permitted by our company in writing. You will be solely responsible for all access to and use of this site by anyone using the password and identification originally assigned to you whether or not such access to and use of this site is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including without limitation financial obligations) incurred through such access or use. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify The owners of this website of any unauthorized use of your password or identification or any other breach or threatened breach of this Site’s security.",
    "url": "https://stemlearning.store/terms-and-conditions/"
  }
}